Privacy Policy for ZUNU

ZUNU ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use the ZUNU mobile application (the "App"). By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Information You Provide Directly

Registration Information: When you create an account, we collect your name, email address, phone number, and password.

Profile Information: Homeowners may provide details about their home, design preferences, or project requirements. Interior designers may share their portfolio, skills, business details, and pricing.

Payment Information: If you make or receive payments through the App, we collect payment details, such as credit card information or bank account details (processed securely through third-party providers).

1.2 Information We Collect Automatically

Device Information: We collect details such as device type, operating system, and app version.

Usage Data: We collect information about how you interact with the App, including pages viewed, features used, and time spent on the platform.

Location Data: With your consent, we may collect your location to provide location-based recommendations (e.g., nearby interior designers).

1.3 Information from Third Parties

We may receive additional information about you from third-party services, such as payment processors or social media platforms, when you choose to connect them to ZUNU.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Services: Connect homeowners with interior designers and facilitate project management.

Personalization: Customize recommendations based on your preferences and usage.

Communication: Send important updates, notifications, or promotional content (you can opt out of marketing emails).

Payments: Process transactions securely between users.

Analytics: Understand user behavior to improve our App’s performance and features.

Legal Compliance: Comply with applicable laws, regulations, and legal requests.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following ways:

With Other Users: Information like your name, profile details, and project requirements (for homeowners) or portfolio (for designers) is shared with other users as part of the service.

Service Providers: Third-party vendors, such as payment processors, hosting services, and analytics providers, may access your information to perform services on our behalf.

Legal Obligations: We may disclose your information if required by law or to protect the rights, property, or safety of ZUNU, our users, or others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security reviews. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Choices and Rights

You have the following rights regarding your data:

Access and Update: You can view and edit your account information within the App.

Data Deletion: You may request the deletion of your account and associated data by contacting us.

Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails.

Location Services: You can disable location tracking through your device settings.

6. Data Retention

We retain your personal information for as long as necessary to provide our services or comply with legal obligations. Once data is no longer needed, we securely delete or anonymize it.

7. Children’s Privacy

ZUNU is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

8. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before providing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy in the App or via email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at zunuspaces@gmail.com